BasiGo Named Authorized CATL Battery Service Agent in Sub-Saharan Africa

• The partnership will enable BasiGo’s technical team to service and repair CATL battery technology across Africa.

• Service teams in Kenya and Rwanda will receive specialised training and tools to maintain and repair CATL batteries in electric vehicles

• BasiGo will serve as a collection hub for end-of-life batteries, enabling second-life applications for used CATL batteries in Africa.

NAIROBI, KENYA —August 12, 2025 — BasiGo, a leading provider of electric bus solutions in Sub-Saharan Africa, has been appointed as an authorized service agent in Sub-Saharan Africa by CATL, the world’s largest manufacturer of electric vehicle (EV) batteries.

Through this partnership, BasiGo Kenya and  Rwanda will become CATL’s designated service agents for the region. As an authorized service agent, BasiGo’s service teams in Kenya and Rwanda will receive specialized training and equipment from CATL to provide local maintenance and support for CATL battery technology. CATL batteries are used in BasiGo’s electric buses, as well as in a growing number of electric vehicles across the region. These teams will be equipped with diagnostic tools, training, and spare parts to enable rapid and reliable battery service and repair within the region.

“This is a major milestone for BasiGo and a strong endorsement of the capabilities we’ve built across Kenya and Rwanda,” said Jit Bhattacharya, CEO of BasiGo. “Batteries are the most important component in any EV and and CATL is the global leader in EV battery technology. Through this partnership, we are now equipped to ensure the uptime of CATL batteries in African EVs, not just for our electric buses, but for the wider ecosystem of EV operators across the continent.”

BasiGo’s proven strength in after-sales service was a key factor in CATL’s approval as its service partner in the region. “BasiGo’s experience and local presence make them a strong partner for supporting CATL’s expansion in Africa,” said Saba Azizi,  Head of Service Network and After-Sales at CATL for Europe, the Middle East, and Africa region. Their strong track record in electric mobility makes them an ideal partner to support the growing demand for reliable EV battery solutions in the region. This collaboration is an important step in expanding CATL’s global service network and supporting sustainable transportation in Africa.”

The partnership will make CATL battery servicing available locally in both Kenya and Rwanda, significantly improving uptime for fleet operators and shortening the supply chain for spare parts needed to keep batteries operating in good health.. BasiGo’s service centers will also act as collection points for end-of-life batteries, supporting CATL’s global recycling efforts. BasiGo’s appointment as a CATL service agent comes at a time of rapid growth in Africa’s electric mobility sector, with increasing adoption of EVs across both public and commercial transport segments.

-ENDS-